Reservations Process

RESERVATIONS PROCESS- 

(Reservations are for our cuisine/food only. Walk Ins for the bar and seating are allowed. If you are eating with us see our Terms and make a reservation from our Homepage if you have not already.)

-Complete our reservations form; ensure you leave your accurate contact details alongside your preferred reservation date, time, number of attendees and additional amenities you may desire. 

-Await our response via email. This may take as long as 1 week in some cases sooner, so we advise you reserve a table well in advance to avoid disappointment in the event our booking team does not approve your reservation in time. 

-If your reservation is not approved you will be notified of our unavailability/rejection and either presented alternate options or asked to rebook. You may decide what you wish to do going forward at this point. DO NOT begin ordering from our cuisine menu in these instances as this means your reservation has not yet been approved. 

If your reservation is approved by us you will be notified by us via email with approval confirmation and you will be provided with your table number. Once you have your table number you may begin ordering your cuisine from our menu online; you can order on behalf of all of your guests so all of your dishes are in one order, or you can order your own dishes and share your table number with your guests so they can order their dishes for themselves.

 Please note that all guests ordering cuisine for your table need to select the same table number and reservation date per item in their order so our kitchen staff can allocate the correct dishes to the correct table upon your group arrival.
All guests need to make their cuisine orders online for your reservation at least 72hrs before your reservation date/arrival. Any guests who fail to order by the deadline may mean dishes may be sold out for your reservation date and any late orders made may be cancelled by us. To avoid this ensure every guest attending has ordered/purchased their cuisine choices at least 72hrs before your reservation date/arrival.

-Arrive in line with your reservation. Contact us in the meantime via our direct email stated in our Terms if needed. 

NOTE: Please refrain from making multiple reservation requests. Do not select ‘submit’ until you are sure you have provided the necessary information otherwise your reservation requests may be rejected and you may have to contact us directly to get a booking.